Networks and mitigations

A manual mitigation cannot be started

Message	Cause	Remedy
Cannot change the manual mitigation setting while there is an ongoing manual mitigation.	A manual mitigation is already running for the network.	End the running mitigation and change the setting afterwards.
This IP address doesn't belong to the selected network.	The IP address entered lies outside the address range of the network.	Enter an address from the range of the network. Leave the field empty to mitigate the entire network.
Invalid ip.	The entry is not a valid IP address.	Enter a complete IPv4 or IPv6 address without spaces.
The network(s) couldn't be mitigated.	The job failed on the server.	Repeat the start after a short while. Before that, check whether a mitigation is already running for the network.

If the Start mitigation button is missing entirely, manual mitigation is not enabled for this network, or your user account does not hold administration rights. Only the SOC can change either.

A mitigation cannot be stopped

If the portal reports The mitigation(s) couldn't be stopped., the server did not accept the job. Repeat it after a short while.

Note

Only manually started mitigations can be stopped. A mitigation triggered automatically ends by itself once the attack subsides.